100judi Privacy Policy

1. About This Policy

100judi is committed to protecting the privacy and personal data of all Members and visitors. We recognise that the privacy of your information is important to you, and we take our obligations as a data controller seriously — both as a matter of legal compliance under applicable data protection law and as a commitment to the Malaysian members who trust us with their information.

This Policy applies to all personal data we process in connection with your use of the 100judi Platform, including your Member Account, payment transactions, gaming activity, customer support interactions, and marketing communications.

2. Data Controller

For the purposes of applicable data protection legislation, 100judi is the data controller in respect of the personal data of Members and visitors to the Platform. Questions, requests, or concerns regarding data protection may be directed to our support team at [email protected] (plain text only — not a clickable link).

3. Personal Data We Collect

We collect the following categories of personal data from Members and visitors:

• Identity Data: Full name, date of birth, nationality, government-issued identification number (e.g. MyKad number or passport number for Malaysian Members).
• Contact Data: Email address, telephone number, and mailing address.
• Account Data: Username, password (stored in hashed form only), account preferences, and communication history with 100judi support.
• Financial Data: Payment method details (bank account numbers, e-wallet identifiers), deposit and withdrawal history, and transaction records in MYR.
• Gaming Activity Data: Game session records, bet histories, wagering patterns, bonus usage, and responsible gaming tool settings.
• Technical Data: IP address, device type, browser type and version, operating system, referring URLs, and session duration data collected automatically when you use the Platform.
• KYC Verification Documents: Copies of government-issued identification, proof of address, and payment method verification documents submitted during identity verification.
• Marketing Preferences: Your stated preferences regarding receipt of promotional communications from 100judi.

4. How We Collect Personal Data

1. Directly from you: When you register a 100judi account, complete identity verification, make a deposit or withdrawal, contact customer support, respond to surveys, or participate in promotions.
2. Automatically: When you visit and use the Platform, we automatically collect Technical Data via cookies, server logs, and similar technologies as described in Section 7.
3. From third parties: We may receive identity verification data from third-party KYC service providers engaged for anti-money laundering and fraud prevention purposes, and payment confirmation data from payment processors including Touch 'n Go eWallet, Boost, Maybank, CIMB, and Public Bank.

5. Purposes and Legal Basis for Processing

We process personal data for the following purposes and on the following legal bases:

• Account registration and management — necessary for performance of our contract with you as a Member.
• Processing deposits and withdrawals — necessary for performance of our contract with you and to comply with anti-money laundering legal obligations.
• Identity verification (KYC) — necessary to comply with our legal obligations under our international gaming licence and applicable anti-money laundering regulations.
• Fraud prevention and security monitoring — necessary for our legitimate interest in protecting the integrity of the Platform and our Members.
• Customer support — necessary for performance of our contract with you.
• Responsible gaming monitoring — necessary to comply with our obligations under our gaming licence and for the legitimate interest of protecting Member wellbeing.
• Marketing communications — based on your prior consent where required, or our legitimate interest in communicating with existing Members about relevant promotions where consent is not required.
• Platform analytics and improvement — based on our legitimate interest in understanding how Members use the Platform so we can improve it.

6. Sharing of Personal Data

1. 100judi does not sell, rent, or trade personal data to third parties for their own independent marketing or commercial purposes.
2. We may share personal data with third-party service providers engaged to support the operation of the Platform, including identity verification providers, payment processors, IT infrastructure providers, fraud detection specialists, and customer support tools. Such providers are contractually bound to process data only on our instructions and in compliance with applicable data protection law.
3. We may disclose personal data to regulatory authorities, law enforcement agencies, or courts where we are required or permitted to do so by applicable law, or where disclosure is necessary to protect the legal rights of 100judi or to prevent fraud or money laundering.
4. In the event of a business restructuring, acquisition, or sale of 100judi's assets, personal data held by 100judi may be transferred to the acquiring entity, subject to equivalent data protection commitments.

7. Cookies and Tracking Technologies

1. 100judi uses cookies and similar technologies on the Platform for the following purposes: (a) essential functionality cookies necessary for the Platform to operate correctly; (b) security cookies to detect and prevent fraudulent activity; (c) analytics cookies to understand aggregate usage patterns on the Platform.
2. We do not use third-party advertising or cross-site tracking cookies that profile you across websites other than 100judi.one.
3. You may configure your browser to refuse cookies or to alert you when cookies are being sent. Please note that disabling essential cookies may affect the functionality of the 100judi Platform and your ability to access your Member Account.
4. Where applicable law requires your consent to the use of non-essential cookies, we will obtain such consent via a cookie consent mechanism on the Platform prior to deploying non-essential cookies.

8. Data Retention

1. We retain personal data for as long as your Member Account remains active and for such additional period as is required by applicable law, our gaming licence obligations, and anti-money laundering regulations.
2. Account records, transaction histories, and KYC documentation are typically retained for a minimum of five (5) years following account closure, in accordance with standard anti-money laundering regulatory requirements applicable to licensed gaming operators.
3. Gaming activity logs are retained for the period required to resolve any disputes and to comply with our regulatory reporting obligations.
4. Where personal data is no longer required for any legitimate purpose or legal obligation, we will securely delete or anonymise it.

9. Data Security

1. 100judi implements technical and organisational security measures appropriate to the risk associated with the processing of your personal data. These measures include 256-bit SSL/TLS encryption for all data in transit, encrypted storage for data at rest, role-based access controls limiting internal access to personal data on a need-to-know basis, and regular independent security audits.
2. Passwords are stored in hashed form only using industry-standard cryptographic algorithms. 100judi staff do not have access to your plaintext password.
3. Notwithstanding the above, no method of data transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and relevant regulatory authorities as required by applicable law.

10. International Data Transfers

As an internationally licensed gaming operator, some of the third-party service providers we use may be located outside Malaysia. Where personal data is transferred internationally, we ensure that appropriate safeguards are in place — such as standard contractual clauses or equivalent data protection mechanisms — to ensure that your data receives a level of protection consistent with applicable data protection law.

11. Your Rights

Subject to applicable law, you have the following rights in relation to your personal data held by 100judi:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request that inaccurate or incomplete personal data be corrected.
• Right to erasure: You may request deletion of your personal data, subject to our legal retention obligations.
• Right to restrict processing: In certain circumstances, you may request that we restrict the processing of your personal data.
• Right to data portability: Where processing is based on consent or contract and carried out by automated means, you may request a copy of your data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.
• Right to object to marketing: You may opt out of receiving marketing communications from 100judi at any time via your account settings or by contacting support.

To exercise any of the above rights, please contact our support team. We will respond to your request within thirty (30) days, subject to verification of your identity.

12. Children and Minors

The 100judi Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect or process personal data of individuals below the age of 21. If we become aware that personal data of a person below the age of 21 has been collected, we will immediately close the associated account and delete the data in accordance with our data retention procedures. If you believe a minor has registered an account on 100judi, please notify us immediately via our customer support team.

13. Responsible Gaming and Data

100judi processes gaming activity data as part of our responsible gaming programme. This includes monitoring betting patterns and account activity to identify potential indicators of problem gambling. Where such indicators are identified, we may use your contact data to reach out proactively. This processing is carried out in furtherance of our licence obligations and our legitimate interest in protecting Member wellbeing. Self-exclusion requests and responsible gaming tool settings are recorded and retained to ensure they are honoured for the full elected period.

14. Changes to This Policy

100judi reserves the right to update this Privacy Policy at any time. When material changes are made, we will post a notice on the Platform and, where appropriate, notify affected Members by email to the address registered on their account. The date at the top of this Policy indicates when it was last revised. Your continued use of the 100judi Platform following notification of changes constitutes your acknowledgement of the revised Policy.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 100judi, please contact our data protection point of contact via our 24/7 customer support team. Written enquiries may be sent to: [email protected] (plain text — not a clickable link). We aim to acknowledge all data protection enquiries within two (2) business days and to resolve them within thirty (30) days.